Frequently Asked Questions
Do you have a question? We’re here to help!
Browse through our most common queries below to find what you’re looking for.
What’s included in your property management service?
We offer full-service care including regular inspections, key management, maintenance, pre-arrival prep, bill payments, project coordination, and homeowner reporting. We take care of the details so you don’t have to.
Can I rent my home while it’s under management?
Yes! We provide a complete rental solution – from marketing to bookings, guest services, and post-check-out inspections.
Do you assist with guest check-ins and check-outs?
Absolutely. We handle check-in amenities, exit inspections, and even SEF guest registration to ensure smooth, worry-free stays for both owners and guests.
What areas in Portugal do you cover?
We manage properties throughout Portugal, with strong local teams in Lisbon, Cascais, the Algarve, and other key regions.
What additional services can I request?
Beyond our core package, we offer AL license assistance, pest control, insurance options, car care, staff training, window cleaning, and more – all through trusted partners.
What kind of maintenance do you cover?
Basic maintenance is included in our monthly fee. For larger or unexpected issues (like air-con troubleshooting, leaks, or repairs), we offer support on a per-need basis.
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